Online Sales and Customer Portal

eSRO is the online sales and customer service module for the SRO box office system. It enables venues to sell tickets and provide a range of other online box office services (via the internet).

More than 150 venues worldwide use eSRO software to maximize sales opportunities while controlling their costs and lowering their sales overhead.

Main Features:

• Sell tickets online to SRO events, reserve tickets, and promote upcoming events.
• Manage the clients created through either SRO or eSRO.
• Renew SRO subscriptions online, and add clients to subscriptions' waiting lists.
• Sell and renew SRO memberships online.
• Sell merchandise items online.
• Collect donations to SRO campaigns.
• Payments by loyalty points, coupons, gift cards, credit card, auto-direct debit, or through external Online Payment Services.
• Print tickets at home.

Additional Features:

• Processing multiple items in a single transaction (Transaction Basket).
• Emailing of confirmation letters & administrative reports.
• Multilanguage fully supported: not only captions, messages and alerts, but also the data itself is translated.
• Look and feel customizability: modular screen structure for easy design of various interfaces; dynamic style editing (CSS) of the site's visual appearance.
• Proprietary SQL Profiler for analyzing and monitoring the activities on both SRO and eSRO SQL servers.
• Monitoring tools for tracking the activities of users and sales made through the site.
• High performance modules (caching, NLB support, and more).
• Request Filter for protecting eSRO sites from overloading due to excessive amount of user requests.
• API integration for integrating external modules without upgrading the current version, and without changing the source code.
• IFrame integration for plugging eSRO into existing web sites.